When I decided to serve the Hispanic community after my training in Plastic Surgery, I opened up Yager Plastic Surgery in 1997. I had no business plan or experience, no training in HR or administration, and plenty of school debt. All that I knew was that I was a good plastic surgeon who could serve a need for Spanish speaking patients in Washington Heights, New York.
As I became more popular, I have expanded the office twice, and rebranded as Yager Esthetics to encompass all of the nonsurgical treatments and spa services we offer. Fast forward to starting year 20, and I have become busy to the point that there is a wait for surgery and appointments, despite the massive staff I have assembled to keep up with demand.
The good news is that due to my experience, I am able to deliver the highest quality surgical results to more people. The bad news is that I cannot see everyone at every visit for as long as they might like. I love my patients, and enjoy talking with them, but have to strike a balance to serve the community as a whole.
This does not mean that I miss anything, or give less care. I see everything on everyone and ensure the best possible care medically as always. It is the social part that suffers for some. This is such a hard balance to strike, and I am still working on it.
Please know that I always give my all, and think that surgically, I have never been better. I want to make it so people do not have to wait long to see me, but there are only so many hours in a day. If you need more from me, please tell me. I am still here for you. It has never been about the money, only the opportunity to help the Hispanic community.